Our mission is to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive very seriously.
In Ireland, you have the option to submit a complaint to the The Data Protection Commission link: www.dataprotection.ie/en
In the UK, under the Data (Use and Access) Act, individuals are required to bring their complaints to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We will investigate your complaints and provide a response within 30 days.
If you have any complaints or queries about how we process your personal information, you should contact our Data Protection Manager via privacy@bam.com
If you are dissatisfied with our response to a complaint you sent us, you can complain to the Information Commissioner's Office by using the details below:
Mail: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF